Money-Back Policy

Contents:

1. Money-Back Guarantee Rules

In addition to refund rights available under applicable laws, if you purchased our app directly on our website and the money-back option was presented to you during the checkout, you may be eligible to receive a refund if you did not get visible results with our program, provided that all of the following conditions are met:

  • You contact us within 30 days after your initial purchase and before the end of your subscription period; and
  • You have followed our program:
    • At least during 7 consecutive days within the first 30 days after the purchase (for monthly and more lengthy subscription periods);
    • At least during 5 consecutive days within the first 28 days after the purchase (for 4-week subscription periods); or
    • At least during 3 consecutive days within the first 7 days after the purchase (for weekly and biweekly subscription periods); and
  • You are able to demonstrate that you have followed the program pursuant to the requirements stated below in Section "How to Demonstrate That You Have Followed the Program."

We will review your application and notify you (by email or otherwise) whether your application is approved.

How to Demonstrate That You Have Followed the Program

You can demonstrate that you have followed the program by fulfilling the following condition:

You provide screenshots from the app proving that you have met your daily step goal on:

  • At least 7 days (for monthly and more lengthy subscription periods);
  • At least 5 days (for 4-week subscription periods); or
  • At least 3 days (for weekly and biweekly subscription periods).

Important: Please note that only fulfillment of the above requirements allows you to receive a refund under the Money-Back Guarantee. For the sake of clarity, this Money-Back Guarantee does not apply to any other instances.

2. General Refund Rules

We value any feedback and do everything to make our customers satisfied with our products and services. However, if you are not completely satisfied with our services, you may request a refund according to the terms provided herein.

Generally, if you do not meet the conditions of our Money-Back Guarantee set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise stated herein or as required by applicable law. In addition, certain refund requests may be considered by our company on a case-by-case basis and granted at our sole discretion.

A refund can usually be claimed only during the subscription period. If the subscription period has expired before you made a request for a refund, we will not be able to provide you with a refund.

Note for Residents of Certain U.S. States

If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.

Note for EU Residents

If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Services. However, when you make a purchase of a single item of digital content (such as a video recording or a PDF file) you expressly agree that such content is made available to you immediately and you, therefore, lose your right of withdrawal and will not be eligible for a refund.

By signing up for our Service which is not a single item of digital content and is provided on a continuous basis (such as subscriptions to the App) you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.

Exercise of the Right of Withdrawal: Where you have not lost your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into that contract. To exercise your right of withdrawal, please email us at hello@reaction-club.com with your name, the date of purchase, and your request to withdraw. To meet the withdrawal deadline, you need to send your communication before the withdrawal period has expired.

Last update: December 25, 2025

Operated by: Reaction Wellness Ltd. (Reg. No. 516079506), Sapir 7, Herzeliya, Israel